New to Rail or BNSF?

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      New to Rail or BNSF?

      BNSF strives to make your shipping experience as easy and seamless as possible. You can rely on us to help walk you through the step-by-step process of becoming a customer. Whether you're shipping one load or 1,000 loads, single cars or dedicated trains, we make doing business with BNSF simple.

      Tell us a little about what you are shipping to learn more about the process of becoming a customer, what information you'll need and how to get started.

      Choose a Commodity

      Asset Based Owners - Containers/Trailers

      (If you DO NOT have your own or access to containers or trailers, please go to Access to Assets - A2A.)

      Get On Board with BNSF Railway

      Once you decide to become a BNSF Intermodal Customer, we will assist you with the onboarding process to set up your freight account.

      1. Sign an Intermodal Agreement

      • Insurance validation
      • BNSF Intermodal Rules & Policies Guide
      • Driver database registration

      2. Complete the Credit Approval Process

      • Credit application form
      • Electronic Funds Transfer (EFT) authorization

      3. Register for BNSF's online suite of tools

      • Track and trace shipments
      • Submit bills of lading
      • Print, pay, and manage invoices
      • Manage or guarantee storage charges

      There's no better time than now to align yourself with BNSF Railway, the industry's intermodal leader.

      Contact  
      Intermodal Team If you DO have your own or have access to containers or trailers, contact us for next steps.

      Ethanol, Fertilizer, Grains & Bulk Foods

      General time for setup and processing is approximately two weeks, but this can vary greatly depending on approvals and urgency.

      Here's a list of items and information you'll need on hand to get you started.

      1. What commodities you are shipping (hazardous materials, etc.)
      2. Where you will be shipping from/to
      3. Amount you will be shipping and seasonality
      4. Infrastructure and service needs
      5. Business and credit information

      When you contact BNSF, you can expect a quick response that will have your request rolling within 72 hours. We'll help you with all the details and get you and your shipments on their way.

      Grains and Feed Contact

      Finished Vehicles

      General time for setup and processing is approximately two weeks, but this can vary greatly depending on approvals and urgency.

      Here's a list of items and information you'll need on hand to get you started.

      1. Shipping information (Origin / Destination)
      2. Type of multilevel equipment needed (Bilevel, Trilevel, or Auto-Max®)
      3. Amount of vehicles to be shipped
      4. Type of vehicles to be shipped (New or Used)
      5. Business and credit information

      When you contact BNSF, you can expect a quick response that will have your request rolling within one business day.

      Your Automotive Contact:


      Phone: 817-352-2270

      All Other Freight

      See all the steps for becoming a new customer or new user.

      NEW COMPANY

      Never shipped with BNSF
      EMPLOYEE OF BNSF CUSTOMER

      Register for Web tools and PIN


      Rail Development

      Expanding or developing a new rail-served facility can be challenging, especially when it comes to navigating through all the necessary processes. You can rely on BNSF to help guide you through all aspects of expanding or developing a new site, including evaluating and selecting the best options for your business.

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